Who We Are

Convince & Convert strategists are trusted advisors in digital marketing, content strategy and customer experience. Our seasoned and senior-level marketing consultants are a collective wealth of knowledge, with extensive, tenured experience working in leadership at top brands or creating and building agencies across travel, healthcare, higher education, regulated services and tech industries. 

We are not just consultants. We’re strategists. We’re storytellers. We’re analysts. We’re writers. We’re leaders, mentors and advisors. We’re published authors, podcasters, speakers and coaches. Check us out individually here

CC Team

Who We Work With

Our client partners are expert marketers who are leading teams for some of the world’s best brands, including 3M, AARP, Fidelity, Cisco, Hilton, and Kaiser Permanente.  

We collaborate with C-suite marketing leaders to build actionable marketing strategies that complement their vision, and then counsel them through governing, implementing, measuring and optimizing.


What We Do

Each project we take results in a customized plan, tailored to take clients’ current marketing structures to the next level, with cutting-edge insights and future-facing solutions. Our consultants develop actionable strategies and implementation guides in focused content marketing areas such as: 

  • Integrated Content Strategy
  • Social Media Marketing 
  • Competitive Trendspotting & Maturity Mapping 
  • Digital Transformation 
  • Customer Experience Audit & Strategic Imperatives
  • Audience Research & Journey Mapping 
  • Implementation Playbooks & Toolkits

Who You Are

We love meeting our peers in the field and having a chance to recruit the best of the best to come alongside us! If the following describes you, we’d welcome the opportunity to connect: 

  • Independent consultant
  • 10+ years of industry experience in content, digital, or social strategy 
  • Motivated self-starter that thrives in autonomous work
  • Excellent communicator and relationship builder
  • Skilled in transforming strategic recommendations into frameworks and actionable documentation
  • Travel / tourism, regulated services, higher ed, healthcare or tech category experience a plus, but not mandatory 

If you are interested in becoming a Convince & Convert strategist, reach out to Zontee Hou, Director of Strategy, at zontee@convinceandconvert.com. Share your LinkedIn page or personal website with us and a few details on why you could be a great fit for our consulting roster.